Terms and Conditions
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These terms of trade apply to all contracts for the supply of goods and services ("jewellery") made by Jewel Beetle and the person purchasing the goods and services. Any amendment or alteration must be agreed in writing Jewel Beetle is a member of the Jewellers and Watchmakers Association of New Zealand www.jwnz.co.nz and the Retailers Association of New Zealand.
TaxesOur Prices only include relevant New Zealand Taxes. Ordering and AvailabilityAll dollar amounts shown on this website are in New Zealand dollars.
If an item is in stock, we endeavour to ship it to you within 2
working days. We are a small company and we do not operate an on-line credit card ordering facility (shopping cart). However, we do accept credit cards with an order form and your signature. For security reasons we only accept New Zealand credit cards over the telephone. For our New Zealand customers only, we offer a 5% discount, if you make a direct credit payment into our bank account - just call or email for our bank account details. If you would like to make a purchase, please
download our PDF order form. PaymentWe accept the following methods of payment:
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| Location | Method | Cost |
| Items over $150 sent within NZ | NZ courierpost | Free |
| Items under $150 sent within New Zealand * | NZ courierpost | $10.00 |
| Australia* | International Express 3-5 working days | $45 |
| Pacific Islands* | International Express 3-5 working days | $75 |
| USA, Canada* | International Express 3-5 working days | $75 |
| UK, Europe* | International Express 3-5 working days | $75 |
| The rest of the world* | International Express 3-5 working days | $90 |
** An addition insurance cost is added to items valued over $1500
sent within New Zealand or overseas. This cost varies according
to the value of the item, please enquire.
Please choose carefully as we do not offer a refund simply because
you have changed your mind.
We believe that we accurately describe the products in our online
store and that the photos of our individual pieces of jewellery
display the colour with a reasonable degree of accuracy. However,
the colour that you see on your computer screen depends on a number
of factors including the colour quality of the computer screen that
you are using. Also, our stones and pearls may reflect different
colours depending on the light.
As we use natural stones and pearls in our jewellery you need to
be aware that there may be some colour variations within the stones
and pearls and that some will have natural inclusion. Any inclusions
are not flaws and in many cases these are evidence that the stones
/ pearls are not man-made. We believe that inclusions enhance the
natural beauty of our products. Diamonds off course are an exception
to this.
You should also be aware that our jewellery is hand made and therefore
you should expect variations that are inherent in jewellery that
is not mass-produced. Again, we believe that such variations enhance
the natural beauty of our jewellery. Please note that the piece
of jewellery shown in the photograph may not be the exact piece
that you receive, however, the dimensions and quality of the piece
will be similar. As our jewellery is handmade there will be individual
variations within similar pieces, which in turn make every piece
unique.
When you receive your purchase and you believe that it is significantly different to that described in our online store or that it is faulty, we ask that you advise us within 5 days of having received your purchase. info@jewelbeetle.co.nz
Product qualityYour satisfaction is important
to us, and we endeavour to produce the best jewellery we can, of
the best quality materials and workmanship.
In the unlikely event of a product being faulty please contact us
within 5 days of having received your purchase info@jewelbeetle.co.nz
On return of the jewellery with our receipted invoice enclosed,
we will repair or replace it, and reimburse your postal charges.
You will not be charged postage a second time for the replacement
jewellery.
If you are returning faulty goods, please note that the risk in transit is yours until we receive the goods. Please make sure you send any returns insured and "signature required", or we will not be held responsible for any loss incurred.
Website Conditions of UseThis Website is available only for your personal use and Jewel
Beetle has the right to change or discontinue any feature. You must
not copy, reproduce, republish, frame, post, upload, distribute,
transmit or modify in any way all or any part of the material contained
on this Website without the prior written approval of Jewel Beetle.
This Website may contain links to other sites independently maintained
by others. As Jewel Beetle does not control these other sites, we
cannot be responsible for the content or accuracy of the information
or other material on these hyperlinked sites or do we make any recommendation
or give any endorsement or approval of any products or services
contained in those sites.
Hyperlinks to this site may only be made with our specified permission. If you would like to create a hyperlink to this site, please contact Allison at Jewel Beetle by e-mail: allison@jewelbeetle.co.nz.
Please include in your request, your name, telephone number and
a brief description of your site and why you would like to establish
the link
Privacy Policy
Your privacy is important to us, to see our privacy policy click here

